Take the Stress Out of Storage With HIGHLINE STORAGE

I love the customer service and the nice facilities. Was wondering if there was any way that moving carts could be available for those with units on the inside.

New owners seem like they care about the storage lot.

Very Helpful Manager. Clean and secure unit. Fair price for unit.

I called Store It America to pay my bill and I was told by Allison that its now owned by Highline. I told her that I wanted to make a payment on my unit. She tells me that she is driving and would call me back when she arrived at the property. Five hours later I call because I didn't receive the return call, Allison tells me that she's with a customer and she would call me thereafter. I did not get a call back at all that day. I called the next day and left a message... Nothing! Three days and messages later... Nothing! I now have an uneasy feeling because they won't return my call so that I can pay for my unit. Are they going to say that it wasn't paid and try to auction it! With this type of professionalism, you don't know what to expect. My trust in them is shattered! I never went through this type of circus with the previous owners and I've been storing there for over 4 years. Update: Allison called back a few days later and explained that they experienced some issues while transitioning. I got my payments setup and its been smooth sailing from here on out. I just wish they would have took time to speak with me and explain the situation when it happened and not in hindsight.

I had a vehicle stored at Highline Storage for several months, and Alison went above and beyond her duties for me and my car. While I was out of town, she was quick to respond to my phone calls and to answer questions about how the vehicle was doing. And when I didn't need the car anymore, she stepped up to help make the process of selling the car smooth and successful. Thanks again, Alison, for all the help!

It was a pleasure to have a business act in a professional practise.

A very nice self storage facility...my first experience. Well maintained, clean, and organized. Excellent communication with the management. Recommended!